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Delivery policy

Rugged, Reliable, and Right on Time

To ensure you receive your order as swiftly as possible, please double-check that your address details are entered correctly.

While our delivery success rate is 99.9%, we work with various logistical companies worldwide. This means we cannot guarantee or accept liability for deliveries that fall outside our estimated time frames.

Order Processing:

  • Time Frame: 1-2 business days
  • Tracking: Once your order is processed, we will send your tracking number via email or phone, so you can monitor your parcel's journey.

If you haven't received a tracking ID after 3 business days, please email us at with your order number, and we'll promptly investigate.

Estimated Delivery Times:

  • UK: 4-9 business days
  • USA: 7-12 business days
  • Australia: 6-12 business days
  • Canada: 7-12 business days
  • New Zealand: 6-10 business days
  • Europe: 5-12 business days
  • Rest of World: 6-15 business days

At AquaHike, we are committed to getting your gear to you, so you can conquer the outdoors with confidence. Thank you for choosing AquaHike – where adventure meets reliability.